Refund Policy

Welcome to Glowsky Digital. I’m Gurjeet Singh Walia, the founder and owner of this company. We strive to deliver high-quality services and digital products. This policy outlines the conditions for cancellations and refunds applicable to our offerings.

1. Digital Products (Themes & Plugins)

  • All digital products, including licensed WordPress themes and plugins, are non-refundable once delivered or downloaded.

  • Due to the nature of digital content, we cannot offer refunds for change of mind, mistaken purchase, or incompatibility with your setup.

  • We guarantee that all products provided are original and licensed. If you encounter any issue with the product files, we will work with you to resolve the problem.

2. Services

Refunds for services are handled on a case-by-case basis, under the following conditions:

a. WordPress Website Migration, Error Fix, Speed Optimization, and Development

  • Full Refund: If the service has not been started or if we are unable to deliver the service due to technical limitations on our end.

  • Partial Refund: If the service has been partially completed but not fully delivered due to mutual agreement.

  • No Refund: If the service has been fully completed or cancelled by the client after work has started.

3. Refund Request Timeframe

All refund requests must be made within 7 days of the original purchase. Any requests made after this period will not be eligible.

4. How to Request a Refund

To request a refund, please contact us at:

Email: info@glowskydigital.com

Include your order details and the reason for the refund request. We aim to respond within 2 business days.

5. Processing Time

If approved, refunds will be processed within 5–7 business days to the original payment method. Refund processing time may vary depending on your bank or payment gateway.

6. Non-Refundable Cases

  • Downloaded or delivered digital products

  • Services already completed

  • Delays caused by client in providing necessary access or information

  • Third-party issues (such as hosting/server problems)

7. Contact Us

If you have any questions or concerns about this Refund Policy, feel free to contact us:

Email: info@glowskydigital.com
WhatsApp: +91 987-531-3399